Cookie Policy
Every cookie this site sets, what it does, and how to refuse the ones that are not strictly necessary.
Draft — no effective date set
Draft — not yet in force
This document has not been finalised and does not create binding obligations. It still needs company details that only we can supply, and review by Canadian privacy counsel. Anything shown as [[LIKE THIS]] is a blank, not a value.
Outstanding: entityName, entityJurisdiction, registeredAddress, privacyOfficerEmail, securityEmail, supportEmail, generalEmail, governingProvince, effectiveDate.
The short version
This website sets no analytics cookies, no advertising cookies and no tracking pixels. There is no Google Analytics, no Meta pixel, no LinkedIn insight tag, no session recorder.
The cookies we do set exist to keep you signed in and to remember whether you agreed to the one optional embed. That is the whole list.
What a cookie is here
A cookie is a small file a site stores in your browser. Related technologies — local storage and session storage — do much the same thing, and this policy covers those too. Where the word "cookie" appears below, read it as covering all of them.
Strictly necessary
These are set by us. They cannot be switched off, because without them the site does not work. Under Quebec's Law 25 and the equivalent guidance elsewhere in Canada, cookies strictly necessary to deliver a service you asked for do not require consent — but you should still know they exist.
| Cookie | Set by | Purpose | Lifetime |
|---|---|---|---|
| sb-*-auth-token | Us (via our authentication provider) | Keeps you signed in to your clinic dashboard and prevents someone else's browser from using your session. Set only after you sign in. | Session, refreshed while you stay active |
| sb-*-auth-token-code-verifier | Us | A short-lived, single-use value that secures the sign-in exchange itself. Without it, a sign-in link could be intercepted and replayed. | Minutes, deleted on completion |
| hcs-cookie-consent | Us | Remembers whether you accepted or declined the optional embed below, so we stop asking. Records only your choice and the date. | 6 months |
If you never sign in and never answer the consent banner, this site sets nothing in your browser at all.
Optional — scheduling embed
| Cookie | Set by | Purpose | Lifetime |
|---|---|---|---|
| Calendly cookies | Calendly LLC (United States) | Runs the "book a call" scheduler embedded on the free assessment page, so your booking works across steps. | Set by Calendly; see their policy |
This is off until you turn it on. The scheduler's script is not loaded and no Calendly cookie is set unless you accept. If you decline, the page offers a plain link to open the scheduler on Calendly's own site instead, so you can still book a call without our embedding anything.
Calendly is an independent company and its cookies are governed by its own privacy policy, not ours.
Changing your mind
Your choice is stored for six months and you can change it at any time:
- Use the Cookie preferences link in the footer of any page.
- Or clear cookies for this site in your browser, which resets the banner.
Declining costs you nothing except the inline scheduler.
Blocking cookies in your browser
Every major browser lets you block or delete cookies from its settings or privacy menu. Blocking the strictly necessary ones will stop you being able to sign in — that is a consequence of how sessions work, not a dark pattern.
Do Not Track and Global Privacy Control
We do not track you across sites, so there is nothing for these signals to switch off here. We mention them only so you are not left wondering whether we ignored them.
Questions
Write to [[PRIVACY OFFICER EMAIL]]. The broader picture is in the Privacy Policy.